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Boulangerie Bon Matin

4.9(134 reviews)
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4.9

134 reviews

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Clara
cloutly
★★★★★

Service was really good - Cansu was lovely and very helpful. Coffee and food were really nice!

Davi de Sousa
cloutly
★☆☆☆☆

Unfortunately, my experience today was not very good. Both Zoe and the woman wearing a hijab, who have served me before, were noticeably less courteous today. Zoe had previously asked me to leave a five-star review, and the change in attitude afterwards left me with the uncomfortable impression that once a positive review has been received, the same level of friendliness and customer care is no longer maintained. There was also quite a lot of talking, laughing and gossiping behind the counter, which made us feel uncomfortable. We even wondered whether it was about us, although I will not assume that it was. That is not ultimately the reason for this review. My main concern is the noticeable change in behaviour and customer service after previously being encouraged to leave a good review. I come here almost every Saturday, regularly bring friends, and recommend this place to others. I will continue coming because the food is genuinely incredibly delicious. A special compliment must go to the female chef preparing the food behind the counter. Even while busy cooking and preparing meals, she shows better courtesy, warmth and attention towards customers. Her attitude deserves recognition, and the quality of the food is excellent. And the empty plate in the photo says it all — I ate every single bit. The food was absolutely delicious. Customers should never feel pressured to leave a five-star review. A good review should come naturally from consistently good food, kindness and respectful service — not simply from being asked for one. Regardless of whether someone serves me with a smile or with a bad attitude, I will remain respectful. I pray over and bless my food before eating it. But good customer service should still be consistent for every customer, before and after a review has been written. I hope this feedback is taken constructively because I genuinely enjoy the food and would much rather continue recommending this place positively.

Lola
cloutly
★★★★★

The breakfast Brioche was delicious as usual. I also appreciated the warmth and hospitality displayed by the staff, especially Zoe

Ivann P Sousa
cloutly
★★★★★

My experience at Boulangerie has been wonderful. First of all, the chef is incredible and the food is absolutely delicious. My personal choice is the Eggs Benedict with spinach — always so good. I also really appreciate that they open very early. After a morning fast and prayer at the Universal Church of the Kingdom of God (UCKG), just around the corner, coming here is such a convenient and lovely way to break the fast. Every Saturday morning at 7:00 am, this has become a very special little routine for me. And a special thank you to Zoe. She is always so kind, welcoming and smiley. Of course, hospitality may be part of the job and the training, but we never really know what someone may be carrying inside in such a chaotic world, with tiredness, stress and so much going on. Even so, she treats customers with warmth, courtesy and a genuine smile, and that makes a difference. I truly recommend this place 100%. Saturday morning “break the fast” — this is the place. 🙏🏻✨ Thank you, Zoe, and thank you to the whole team. 🕊️🙏🏻✨✨✨✨✨

Kate
cloutly
★★★★★

Great service from Papeya

James
cloutly
★★★★★

The vanilla iced latte served by Zoe was fantastic her smile and great customer service makes me want to come back and try more things