Response from Frenchies Modern Nail Care Littleton
Lynnzy, Iβm glad your visit left a 5-star impression. Weβre grateful you chose Frenchies Modern Nail Care in Littleton! We value your support and look forward to the opportunity to welcome you back soon at the best nail salon in Littleton!
D
Danny
google
β β β β β
Love this location! Kelsey and her team are the best!
Response from Frenchies Modern Nail Care Littleton
Hi Danny! We appreciate your feedback. Thanks for the shoutout, and we hope to see you back soon.
TC
Tina Cullom
google
β β β β β
Lola is the best! She is so great at her job. So caring and careful. Great place for a pedicure!
Response from Frenchies Modern Nail Care Littleton
Hello Tina, we are pleased that Lola's care and attention made your visit enjoyable, and we appreciate you mentioning it! Frenchies Modern Nail Care Littleton welcomes you back anytime.
MH
Michelle H
google
β β β β β
Sabrina was amazing. She did a great job on my nails they were in rough shape when I went in. She suggested the moisturizing treatment which worked wonders on my dry hands. Everyone was very nice and knowledgeable.
Response from Frenchies Modern Nail Care Littleton
Thank you for your feedback; it is genuinely appreciated. We are pleased to know that Sabrina and the entire team delivered great service and that the moisturizing treatment aligned with your expectations. We value your support and look forward to the opportunity to welcome you back soon at the best nail salon in Littleton!
LP
Lauren Plain
google
β β β β β
Love this amazing nail studio! Beautiful results, kind staff members! Shelby was exceptional, she is so lovely and took time to help me pick out a color. So impressed and grateful to have this adorable studio in Littleton!
Response from Frenchies Modern Nail Care Littleton
Thank you so much for sharing your experience at our nail studio. It is great to hear that you were happy with the results and found our team helpful and attentive. We were pleased that Shelby contributed positively to your visit. We value your feedback and look forward to welcoming you back to the best nail salon in Littleton!
KS
Katherine S
google
β ββββ
I had hoped not to have to write this review, but unfortunately, my experience with Frenchies was disappointing and dissatisfying to the point where I feel others should be warned.
I visited Frenchies for the first time on 8/8/26 for a mom-daughter date. The reviews for this location had me excited to try such a well-regarded nail salon. I was booked for a signature pedi, but during the service I had a few surprises: my nails were filed crooked, and when I asked that they be straightened out, they still ended up uneven. I also asked that my cuticles be pushed back to where they usually are when I have pedis at other salons or when I do them myself, but the tech would not do it. As a result, my toes ended up looking stumpy with far less paint than I am used to. The biggest surprise, however, came at the end when I saw that there was paint all over my toes beyond the nail. While the tech had tried to clean it up, it still ended up looking very messy. I wish I had taken a picture, but did not think to do so.
I paid full price for the service and even tipped the tech before talking with the manager. Apparently, my tech was new- I don't blame them for the quality of the service, but I seriously question the decision to have that tech performing regular services when they were not ready. After seeing the state of my toes, the manager said they would comp my next appointment, and give me 25% off of the appointment after that which I appreciated.
I was unable to return for a pedi until this week. I called 8/31 to set up my appointment, but when I went to verify that the appointment would be comped I was informed that the comped appointment was only valid within a certain timeframe that had already passed. I could, however, still have the 25% off that was offered for my "second" appointment. I truly do not remember being told that the comped appointment would only be valid for a limited amount of time- I certainly would have rearranged my schedule to get in if I had known it would expire.
When I said that the time limit had not been communicated, I was offered 50% off the service.
The problem is, I paid full price and tip for what was frankly a terrible pedicure. I deserve to have the service re-done at any point- I don't think there should be a time limit on a business making things right with a fully paying customer. I have never heard of an expiration on a service re-do in any industry- I am not trying to take advantage of a discount, I am merely asking to get what I paid for. Further, I did not yell or treat the manager poorly when I showed the pedicure was not well done, and I was very polite on the phone when I called to reschedule.
It is shocking to me that a business would not want to make things right, and I can't believe I would be asked to pay any amount again when the original service was so poorly done.
I suppose I could push back harder with management, but clearly Frenchies does not value my experience or my business otherwise they would have scheduled the redo. They also clearly do not stand behind their product or have the best interest of their employees in mind when scheduling them. I am not going to waste any more of my time with a business that cares so little about their clients and their employees.
Response from Frenchies Modern Nail Care Littleton
We are truly sorry that your experience did not meet your expectations. Our team has attempted to reach you multiple times because we genuinely want the opportunity to speak with you and make this right. Guest satisfaction is extremely important to us, and we would never want anyone to feel that their experience or business is not valued. Please return our call or contact the studio directly so we can work toward a resolution.
HG
Hannah Goeing
google
β β β β β
This is a wonderful nail salon. Everyone is so friendly! I had an awesome experience with Ray who did my pedicure. My feet turned out great! I will be back!
Response from Frenchies Modern Nail Care Littleton
Thank you for your feedback and for coming to the best nail salon in Littleton. We are glad to know that you had a positive experience during your visit and that you appreciated Ray's service. We look forward to your return when it suits you.
Response from Frenchies Modern Nail Care Littleton
Thank you for your thoughtful words. We appreciate knowing that Lexi's attention to detail enhanced your experience. We look forward to the opportunity to welcome you back in the future at the best nail salon in Littleton!
PD
patti dempster
google
β β β β β
Response from Frenchies Modern Nail Care Littleton
Your review means the world to us! We're overjoyed to see those radiant smiles and perfectly manicured nails. Thank you for taking the time to share your 5-star ratingβit's truly made our day brighter!
TS
Tanya Sudolnik
google
β β β β β
Response from Frenchies Modern Nail Care Littleton
We're absolutely thrilled by your review! It fills us with joy to witness those beaming smiles alongside stunningly manicured nails. Your 5-star rating is truly appreciated, and we're grateful for your time in sharing your positive experience with us.
CB
Charmaine Beaulieu
google
β β β β β
Response from Frenchies Modern Nail Care Littleton
Thank you so much for your 5-stars! We appreciate your feedback and look forward to seeing you in the studio again next time!
RV
Renee Vasilko
google
β β β β β
Jordyn was amazing great work and so sweet
Response from Frenchies Modern Nail Care Littleton
Thank you for sharing your feedback with us. We are pleased to know that Jordyn offered you great service. Your comments are truly important to us and we hope to have the opportunity to assist you again in the future at the best nail salon in Littleton!
TH
Taylor Hall
google
β β β β β
First time here and Iβm excited to go back. Maybe not the most affordable salon, but thatβs ok with me because Iβd rather pay for great customer service, cleanliness and a salon that prioritizes good hygiene and practice. Iβve had one too many bad experiences at typical nail salons, so Iβm relieved to have found a place where I can actually enjoy the experience!
Response from Frenchies Modern Nail Care Littleton
Thank you for sharing your experience with us. Itβs encouraging to hear that our focus on customer service and hygiene resonated with you. Your comfort during your visit is important to us. We hope to have the pleasure of welcoming you back in the near future at the best nail salon in Littleton!
MJ
Mary Jane
google
β β β β β
Wonderful salon, we highly recommend! The owner Kelsey is a very special person who truly cares about her staff and clientele.
Response from Frenchies Modern Nail Care Littleton
Thank you for your feedback and recommendation. Itβs encouraging to hear that you had a positive experience, and we truly value your acknowledgment of our teamβs efforts. We look forward to the opportunity to host you again soon at the best nail salon in Littleton!
B
Brittany
google
β β β ββ
super nice boutique feel. pretty expensive for what you get. no true foot massage which is a bummer and what I was looking for. Overall the nail tech was great, just wish I got more bang for my buck.
Response from Frenchies Modern Nail Care Littleton
Thank you for your feedback; it's great to know that you appreciated the boutique atmosphere and the nail technician's skills. We recognize your concerns regarding pricing and the range of services, and your perspectives are essential as we work to improve our offerings. We value your input and remain dedicated to fostering a more fulfilling experience for all in the future.
SM
Sarah McCunn
google
β β β β β
I had such a great experience at Frenchies! I got a pedicure and a builder gel manicure, and I couldn't be happier with how everything turned out. The salon was clean, welcoming, and had such a relaxing atmosphere.
Everyone was friendly and professional, and they took their time to make sure everything looked perfect. My nails turned out beautiful, and the attention to detail really stood out. The pedicure was so relaxing, and the builder gel manicure feels incredibly durable while still looking natural.
I highly recommend Frenchies if you're looking for quality nail services and a wonderful overall experience!
Response from Frenchies Modern Nail Care Littleton
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your pedicure and builder gel manicure, and that our team provided a welcoming and professional environment. It's uplifting to know that the attention to detail and soothing atmosphere contributed to a memorable visit for you. We appreciate your recommendation and eagerly await the opportunity to welcome you back for more thoughtful nail services!
AM
Allison Marchesi
google
β β β β β
Response from Frenchies Modern Nail Care Littleton
We truly value your review! It brings us joy to see happy faces alongside beautifully manicured nails, and we're grateful for your time in sharing your 5-star rating with us.
DV
Diana Vander Velde
google
β β β β β
Response from Frenchies Modern Nail Care Littleton
Your review brings us immense joy! Seeing those radiant smiles paired with impeccably manicured nails warms our hearts. Thank you dearly for taking the time to share your glowing 5-star rating with us.
Response from Frenchies Modern Nail Care Littleton
We appreciate your feedback and thank you for your positive comments about your experience. We look forward to the opportunity to welcome you back soon.
JS
Jeannette Studer
google
β β β β β
Response from Frenchies Modern Nail Care Littleton
Thank you for visiting us and for the 5-star review! We look forward to continuing to pamper you. π