Hilldrup Capitol Heights MD

Maria's team was great. They were super fast, on time and very courteous. Would definitely recommend to others.

I am providing a split review for Hilldrup based on two very different experiences.The 5-Star Experience ******************* actual move was flawless. ****** ******* is a phenomenal sales professional who was responsive, accurate, and wonderful to work with throughout the bidding process. On the day of the move, ***** ****** and his crew were the gold standard of professionalism. They handled our assets with extreme care, stayed on schedule, and made a stressful day significantly easier. If I were rating the move itself, it would be 10/10.The 1-*********************** Coordination):Unfortunately, the post-move administrative process was handled with a shocking lack of professionalism by ******* ***** (Move Counselor). Due to a documented **** failure, a check from my legal escrow agent was delayed in transit. Despite my active, daily efforts to coordinate a solutionincluding offering to have a replacement check reissued immediatelyRebecca chose to threaten me with "collections" rather than assist in basic ****************** is ironic that a logistics company was "unable" to facilitate a local check pickup in ******** to secure their own revenue, yet quick to issue threats against a customer for a third-party postal error. Had it not been for the professionalism of the Shaheen Law Firm stepping in to bridge the gap, this would have escalated further.Summary: Hire Hilldrup for the crew and the sales team (****** and ***** are awesome), but be prepared for a complete lack of support and professional courtesy from the move counseling department if any administrative hurdle arises.

They delivered a Saatva Mattress for me which included removal of old mattress on Friday, March 27th 2026 09:30 AM - 01:30 PM They came around 11 am and the two gentlemen were very polite, careful and did an excellent job. It was also raining and the mattress was covered in plastic.

Terrible customer service the representative that we dealt with lack of attention to detail caused our mattress not to be delivered on time.

We used Hilldrup for a local 100 mile move. The crew arrived on time for both the ************* days. They were friendly and worked carefully, efficiently and quickly.

We used Hilldrup for our cross-country move (midwest to east coast) and they were truly amazing!! I couldn't have asked for a better experience. Ask for Billy as your driver, he went above and beyond both on move-out and move-in day. My husband had to move ahead of me and he made me feel very cared for doing this on my own. They protect all the floors and any corners of the home that may be tricky so I had zero home damage, furniture was put back together in our new house and not a single thing broken! No gimmicks or scamming on pricing either. Highly recommend!

I have used Hilldrup previously and had no problem. This time Hilldrup seriously disappointed me. I had furniture stored by another moving company and then delivered to Hilldrup which delivered it to me. My dining table arrived at my house with serious damage to the surface. Hilldrup claimed the other company caused the damage and they had noted the damage when they took delivery of it from the other company. The other company claimed that Hilldrup did not identify this damage accurately and therefore Hilldrup must be at fault. Hilldrup flatly refused to cover any of the repairs to my table, and continued to blame the other company. The other company ultimately stepped up and provided money to cover the cost of half of the repairs. In addition, while I was trying to get Hilldrup to shoulder a portion of the responsibility for the damage, as both moving companies acknowledged that the moving process was to blame for the damage, Hilldrup cut off all communication with me. Not impressed with Hilldrups lack of integrity or their customer service.

Fantastic! They were on time, quick and efficient. Thank you!!

I used this Hilldrup delivery on 12/8/2025. The communication with delivery team was fantastic. I was provided a window of delivery time and then texted with an exact time of arrival. The team was friendly, efficient and took care with my heavy package. Very satisfied with the teams overall customer service and *****************************.

We have used Hilldrup for two long distance moves now, the most recent from S ******** to ******* Oct 2025. We cannot say enough about how professional and courteous this company is. The last drivers, ******** and ***** were an absolute pleasure to work with and the packing crew on both ends were excellent. I would not even consider using another company!

These guys/gal came over for a very short notice move. I think it was 4 days from when I contacted them until my apartment was empty. The team showed up promptly and were very professional. I move a lot and usually it is a nightmare, but this move was easy. I definitely recommend them. Great job!

Professional, on time, and friendly. They were great. Highly recommend.

They were on time and worked quickly. They took good care of my floors and walls. No damage to home or items that got moved.

We had an excellent experience with Hildrup in packing out our home before a big move. Kudos to ***** ****** and ****** for their professionalism, efficiency, and good humor throughout the process! I recommend this team to anyone who needs help with moving or storage.