132 reviews
(Translated by Google) Based on real feedback, this home-based elderly care service is truly reliable. The caregivers are both professional and caring, allowing families to entrust their children with peace of mind. I highly recommend it to families in need. (Original) 从真实反馈看，这家居家养老服务真心靠谱，护理人员既专业又贴心，能让家人安心托付，强烈推荐给有需要的家庭。
After using Dovida NB now for several months I have no hesitation in recommending them as a provider for your loved one. My older brother, has a number of health conditions with Dovida providing exceptional care. From transport to medical appointments and caregiver visits. They answer my calls knowing exactly who I am and immediately help with my concerns. The entire staff are very caring and treat my brother with the dignity he deserves at his time of need. Thank you Jennifer H and Lee-Anne in particular.
Response from Sydney North Shore & Northern Beaches
Thank you Paul for your lovely review and recommendations. We pride ourselves on being available anytime, having a real person answer the phone and always with a smile. Jennifer H and Lee-Anne are a great asset to our team and will be sure to pass on your appreciation.
Excellent service particularly from my mother's carer Shandelle. My 95 year old mother can be difficult to please but we hit the jackpot with our carer. She understands and cares for mum at the highest level. The great thing about Dovida is that they provide continuity of care by having the same carer who comes to know and appreciate my mother's needs. Thank you Dovida for the wonderful people you employ and thank you Shandelle for the peace of mind you give my family.
Response from Sydney North Shore & Northern Beaches
We truly appreciate your kind words. Continuity of care is something we value, we are so happy it is making a real difference for your mum and for the whole family.
It was lovely time for meeting Dovida team and Jenny, thank you for your time and sharing of your works, and contributions to community. Looking forward to more updates on Community Support projects from Dovida!🥰🥰🥰
Response from Sydney North Shore & Northern Beaches
Thank you so much for your lovely review. We will pass on your appreciation to the team.
Dovida Pymble Northern beaches have been fantastic with their professional advice on keeping our elderly mother living in her own home safely and supported. They came to the hospital to advocate alongside us to keep mum at home and we have set up daily services for carers who are able to meet her needs. The carers Simone and Prue are kind and caring and my mother is very happy to allow them assist her. The executive staff Donna and her team who manage our case have supported me in navigating the aged care journey and help us access packages while we wait on funding. We highly recommend Dovida Pymble Northern Beaches for your next step in support for an elderly loved one.
Response from Sydney North Shore & Northern Beaches
Thank you, Amanda, for your review. It makes us happy to hear you are pleased with our caregivers. We will always continue to customise your services to meet your mother and your families changing needs. I will make sure Donna, Simone and Prue sees your feedback.
The support and care we have received is second to none! We love the care taker and my mom has developed a personal relationship and look forward to the visit. I highly recommend them and their staff ❤️
Response from Sydney North Shore & Northern Beaches
Our Care manager Jen, does a fantastic job meeting and listening to patients individual care needs. Jen, personally matches the best caregivers based on a mix of the care required and personalities, she feels will be the best match. So I am glad to hear things are going well and we appreciate your support.
Have worked here for 2 years as a support worker looking after lovely clients in their homes. This job has been so rewarding and having the support and guidance of a great team has been so very helpful and appreciated. There are so many people needing our help and so many lovely relationships built in the journey too. Truely a great company to work for. They recognise our efforts, provide training and are very professional.
Response from Sydney North Shore & Northern Beaches
Thank you, Karen, We're delighted to hear that you find working with us so rewarding and appreciate the support and guidance from our team. We're committed to recognising efforts, providing training, and building meaningful relationships. Your dedication greatly contributes to our mission.
Excellent care of both my grandparents, up until the end of my granddads life and now continued care and genuine listening and support for my Gran now that she is living alone. Cannot fault the team in any capacity, extremely grateful for carers who truly CARE.
Response from Sydney North Shore & Northern Beaches
Thank you Jourdan for your lovely words. We are truly honoured to have been entrusted with the care of both of your Grandparents. We are very proud of our Caregivers who share their hearts everyday.
Great staff and service
Response from Sydney North Shore & Northern Beaches
Thank you, Nitesh, for your review. We truly appreciate your kind words.
I cannot speak highly enough of the team at Dovida Sydney North Shore & Northern Beaches. The staff go above and beyond to ensure every resident feels valued, respected and truly at home. The level of attention they give physically, emotional, and social needs is exceptional. The carers are not only highly skilled but also take the time to build meaningful connections. From the moment our family worked with them, we felt an incredible sense of warmth, professionalism and genuine care.
Response from Sydney North Shore & Northern Beaches
Thank you, Kamsen, for your review on Google. We're thrilled to know that our team at Dovida Sydney North Shore and Northern Beaches has made such a positive impact. Thank you again for your trust and support.
Exceptional at home aged care service. The Dovida team are compassionate, reliable, and truly dedicated to their clients wellbeing. Highly recommend to any family looking for trusted support on the North Shore or Northern Beaches.
Response from Sydney North Shore & Northern Beaches
Thanks Dan. We do try to ensure we find that right balance between being professional but still with a personal approach to care.
We’ve had such a positive experience with Dovida Sydney North Shore & Northern Beaches. The team delivers outstanding at home aged care with genuine warmth and professionalism. They take the time to understand each person’s needs and match carers who are not only skilled but incredibly kind. It’s reassuring to know our loved one is in safe, caring hands every day. Thank you to the whole team for making such a difference.
Response from Sydney North Shore & Northern Beaches
Thank you, Daniel. We're thrilled to hear about your positive experience. Thank you for choosing us to care for your loved one.
Dovida Sydney North Shore & Northern Beaches has been absolutely wonderful in providing home care for my loved one. They are kind, professional, and truly go above and beyond to make sure their clients feel supported and respected. Communication is always clear and compassionate, and it’s obvious that everyone genuinely cares. I’m so grateful for the peace of mind they’ve given our family - highly recommend!!!
Response from Sydney North Shore & Northern Beaches
We appreciate you sharing your feedback Naomi. This goes a long way to helping other find quality care too.
Professional & caring, couldn’t recommend anyone better
Response from Sydney North Shore & Northern Beaches
Thanks Rod. That means a lot to us.
Great staff, great service and great solution. Thank you to the team at Dovida.
Response from Sydney North Shore & Northern Beaches
Everyone is different but we work hard to find a solution that is customised to your individuals care requirements. We are glad to hear we could help.
I highly recommend Dovida, they've been fantastic with a family member. The carers are fantastic and do such a great job!
Response from Sydney North Shore & Northern Beaches
I am glad we could help you and your family. Thanks you for your supportive feedback.
Best Care Company in the area. High quality care staff who you can rely on!
Response from Sydney North Shore & Northern Beaches
We try our best. So we appreciate the kind words and recommendation.
Mum is a unique person and requires a unique personality to keep her company. We trialled many carers, who were all great, but not quite the right fit. We then had Sarah and she was the one in 10 million we were looking for! She is a 12 out of 10! It is such a luxury for me to be able to go to karate without anything distracting my attention!
Response from Sydney North Shore & Northern Beaches
Thanks for our kind words Tim. I am glad we could help you find Sarah. We always do our best to personally match Caregivers who are not just qualified to deal with tasks. But are the best personality fit. This is not an exact Science so we appreciate your patients and glad we found Sarah for your mum.
I can not thank Sophie and the team at Dovida Sydney North Shore and Northern Beaches enough for the assistance and support they have provided me. The process has been made so easy with one to one meetings to explain the paperwork and how the system, all in very good time and all with a smile. Your company was recommended to me and I will now recommend again. Thank you!
Response from Sydney North Shore & Northern Beaches
We are pleased to hear that Andrea. Word of mouth has always been the best way to spread the word to others also in need of care. The government systems with Support at Home, is also changing a lot for those funded and we do our best to help explain all the changes. Thanks again for your review as this helps other searching online.
A wonderful organisation of truly caring and dedicated people serving our community.
Response from Sydney North Shore & Northern Beaches
Thank you, Emeritus Mayor Jennifer Anderson, We are thrilled to hear your appreciation of our committed team at Dovida Sydney North Shore and Northern Beaches. We are grateful for your recognition and trust in our services.