First time getting my hair coloured at Imagination Hair and I was very happy with the outcome. The organic materials didn’t make my scalp feel itchy. The colour recommendation by Jennifer was spot on and well suited me. From start to finish she and her team made me feel well looked after. Above all that, Jennifer rang me immediately and apologised after realising there was an overcharge by mistake and made a refund. Very impressed with my overall experience.
Imagination Hair
Claimed150 reviews
I’ve been going to Jennifer for 6 years and she is honestly the best in the business! Amazing hairdresser, so talented, super fast, uses beautiful organic products, and always does an incredible job. There is simply no one like her! ❤️
Response from Imagination Hair
Six years is an honour, Liza, and I’m so glad our talent and the organic products keep you coming back. Your words mean a lot to everyone at Imagination Hair, thank you.
Always a great experience. I love the natural products and really appreciate the thoughtful, knowledgeable advice. I always leave happy with my hair. Highly recommend!
Response from Imagination Hair
Mel, I’m really pleased our natural products and the advice resonate with you, and that you always leave happy with your hair. Thanks for the recommendation and for choosing Imagination Hair.
Response from Imagination Hair
Really appreciate you leaving a five star, Robyn. It’s lovely to see your support for Imagination Hair. see you soon Thank you :)
I have a been a getting my hair done with Jenny and her team for years. Absolutely phenomenal experience every time. Professional, patient and friendly. They listen with intent to what service you need. Highly recommend. In love with the Cryotherapy treatment.
Response from Imagination Hair
Jen will be pleased to hear this, Nida. I’m really glad the team’s patience and the Cryotherapy treatment have kept you coming back for years. Your recommendation means a lot to Imagination Hair. Thank you :)
Had my highlights with Jen. She knows exactly what you want. Came out feeling fabulous. Staff in there are wonderful, best massage. Defo recommend to my friends.
Response from Imagination Hair
So glad we got your highlights just right, Marie, and that the massage made the visit even better. Hearing "fabulous" and a friend referral is the highest compliment for Imagination Hair. look forward to seeing you soon. Thank you so :)
Jenny and her girls are amazing and I leave there feeling my best self everytime. I love the organic products they use, especially for my sensitive skin. I always feel well looked after with tea, good music, magazines, great advice and beautiful hair.
Response from Imagination Hair
Thank you so much Daniella, for taking the time to write a lovely review. So glad you love your hair and your salon experience with us. The pleasure is all ours. See you soon !
I love Imagination! Jennifer really understands colour and what works! I am a regular client who has a cut and colour every 8 weeks. The colour always lasts!! I always come away from the salon feeling amazing!!
Response from Imagination Hair
Thank you so much Melinda for writing such a lovely review. See you soon:)
I love having my hair done at Imagination. Jennifer and her team are amazing. Not just how they look after my hair but the calm peaceful atmosphere in the salon is so refreshing.
Response from Imagination Hair
Thank you so much, Jude, for your wonderful review and 5-star rating on Google! We're delighted to hear you enjoyed the relaxing atmosphere and our team's care at Imagination Hair. It's always a pleasure to have you with us. Looking forward to seeing you again soon! 😊
Exceptional expertise and service. Jennifer far exceeded my expectations of my hair goals, explained and educated me on what could and could not be done and how to maintain the integrity of my hair and used only organic products which did not destroy and burn my scalp but strengthened my long hair, I came out of salon with softer hair than ever no more harsh chemicals. I cried tears of joy, after 13 surgeries Jen made me feel beautiful again. Beautiful and very kind owner and knowledgeable staff. Highly recommended to all my friends. Am now a customer for life at this beautiful salon. Thank you for taking great care of me and am sending all my friends here ❤️
Response from Imagination Hair
Thank you so much Maribelle for your lovely review. See you soon Jen :)
Great experience ! Service exceptional, massage was beautiful, Natural products are amazing & staff very knowledgeable . I left feeling pampered, happy, fresh & well made-over 😄 will be back again . Thank you !!
Response from Imagination Hair
Thank you so much, Jbladez, for your lovely review and 4-star rating on Google! We're delighted you enjoyed the exceptional service and natural products at Imagination Hair. Our knowledgeable team is thrilled to have left you feeling pampered and refreshed. Looking forward to welcoming you back soon! 😊
The most exquisite hairstyle I've ever had with a personalized touch and care. Beautiful salon and exceptional customer service.
Response from Imagination Hair
Thank you so much Dasni. Such a pleasure to meet you. Glad you are happy with your new colour and style:)
Response from Imagination Hair
Thanks so much Tim!
Jen is very experienced and personable. Her advice is welcomed as is her understanding of my needs. She and her team take great care in looking after me. I really enjoy having my hair done at Imagination.
Response from Imagination Hair
Thank you so much Sophia. Always a pleasure :)
Response from Imagination Hair
Thank you so much Chelsea for taking the time to rate us 5 stars on Google. See you soon. Jen :)
I had a wonderful experience with Imagination hair. The colour blended perfectly with my hair and it did not have any smell or itching. I’m glad I came to the right place.
Response from Imagination Hair
Thank you so much, Deepti , for your wonderful review and 5-star rating on Google! It was so lovely to meet you. We're thrilled to hear that the colour blend was perfect and irritation-free at Imagination Hair. Our team is committed to providing a rejuvenating and relaxing experience. Looking forward to welcoming you back soon! 😊
Response from Imagination Hair
Thank you so much, Nomes, for your wonderful review and 5-star rating on Google! We're overjoyed to hear that you had a fantastic experience at Imagination Hair. Our team is dedicated to making every visit special. Looking forward to welcoming you back soon! 😊
Always a pleasure attending my hair appointment at Imagination Hair from the moment Jenny greets you; her pleasant attentive team and the care and expertise they provide….feel relaxed afterwards, ready to get on with my day. Thank you ❤️
Response from Imagination Hair
Thank you so much Robyn. Always a pleasure:)
I am buying Keune products for over 20 years now and I have been buying from this shop for nearly 2 years. She can't recognize a loyal customer that comes on regular basis, nor that she has any loyalty program in place to sustain her customers. Today was my last visit at this shop as I can easily buy my products elsewhere where they offer a loyalty discount and get it delivered to my door. On top of everything, she is so artificial that if I was a brand new Keune customer I would have had seconds thoughts - I purchased my products in a rush and couldn't wait to get out of there. My review is not for the Keune products. As mentioned above I use Keune for over 20 years and nothing and nobody will convince me to change that. Also, for the past 20 years I have purchased this product in several counties and EVERYWHERE they have given me pumps for the 1L bottles and this woman is telling me that she gives me free pumps, ha! Its the bad service and her attitude that got me cross along with her being so artificial.
Response from Imagination Hair
I am sorry to hear you felt that way about our salon. I am disappointed to hear you thought I was being artificial. I understand it can be annoying when a company discontinues a favourite product however we were trying to help offer an alternative Keune product because they have discontinued the original So Pure. We even gave you two complimentary pumps for your 1 Litres. Our intention was to help you and I am sad that you have chosen to write such a negative review about us.
I recently took my daughter in for a hair smoothing treatment, and I couldn’t be happier with the experience. From the moment we walked in, everything was handled with such professionalism and care. The stylist was incredibly organised, detail-oriented, and clearly very experienced. She took the time to understand my daughter’s hair type and needs, and explained the process thoroughly, which made us feel very comfortable and confident. Her attention to detail was outstanding — every step was done with precision and patience, and the final result was absolutely beautiful. What impressed me the most was not just the quality of the work, but also the level of hygiene, calm environment, and the genuine care she showed throughout the entire appointment. My daughter’s hair looks smooth, healthy, and perfectly styled — exactly what we were hoping for. I highly recommend her services to anyone looking for professional, high-quality hair treatments, especially for children. We will definitely be coming back again!
Response from Imagination Hair
Thank you so much, Pegah, for your wonderful review and 5-star rating on Google! We're delighted to hear that your daughter's hair smoothing experience was exceptional at Imagination Hair. Our team is committed to providing professional service and a welcoming environment. Looking forward to welcoming you both back soon! 😊