Such a great experience. Great stylist and so happy with hair cut. Friendly atmosphere and will definitely be back. Regarding: Customer Service


Geelong
Claimed78 reviews
Beautiful Ladies.. They listen and give good opinions and advice... Been so hard to find someone who knows what they are doing... I walked away feeling so much better π
Beautiful staff and great services Very satisfied π₯
Horrible lady razor burn my child. I knew I shouldnβt have trusted this company
Response from Geelong
Hello Beth, we are sorry to hear of your negative experience today. Usually when customers tell us of issues on the spot or return in person we do everything we can to make it right. It appears your child experienced a skin reaction following a cut at our salon. Unfortunately this is not very uncommon when doing a close fade, especially if one has sensitive skin. From the information & photo provided we cannot reliably assess that the cause is from our equipment or staff. Nonetheless we are happy to do everything we can to change your experience to a more positive one. Please drop by again and ask specifically to speak to me (Nia) the owner and I'll do my best to work something out. If Nia is not present, please leave your phone number with our team and I will be in touch. Many thanks for your patronage and we hope to see you again soon!
Very patient with my nan and I and reasonably priced. Very happy with our service.
Response from Geelong
We are glad you had a positive experience. See you again soon!
On 20/07/2026 I ventured into Geelong Westfield looking for a hairstylist to wash and restyle my hair. At first due to word of mouth, I approached HairHouse Warehouse where I was meet with no available appointments yet advised to steer clear from JustCut or I may regret it. Walking in JustCuts I was met by your team member Tamara Nelson. From the moment I walked into the salon she greeted me with a smile and an available chair. Before proceeding to the basin Tamara wanted to know what goals I had for my hair. Whilst washing, Tamara offered me a treatment and gave my scalp a thorough wash. Understanding my hair, Tamara restyled my hair whilst wet so my curl pattern could begin to return. After restyling, Tamara gave me an amazing blowout leaving me feeling refreshed and renewed again. May I just say that my only regret was not walking into JustCuts sooner and finding your hidden talent amongst the chairs!
Response from Geelong
We are thrilled to hear of your positive experience! Looking forward to seeing you again.
On 20/07/2026 I ventured into Geelong Westfield looking for a hairstylist to wash and restyle my hair. At first due to word of mouth, I approached HairHouse Warehouse where I was meet with no available appointments yet advised to steer clear from JustCut or I may regret it. Walking in JustCuts I was met by your team member Tamara Nelson. From the moment I walked into the salon she greeted me with a smile and an available chair. Before proceeding to the basin Tamara wanted to know what goals I had for my hair. Whilst washing, Tamara offered me a treatment and gave my scalp a thorough wash. Understanding my hair, Tamara restyled my hair whilst wet so my curl pattern could begin to return. After restyling, Tamara gave me an amazing blowout leaving me feeling refreshed and renewed again. May I just say that my only regret was not walking into JustCuts sooner and finding your hidden talent amongst the chairs!Β Thank-you. Best, Imogen Avery Regarding: WOW Factor
Lovely staff
Response from Geelong
We are thrilled to hear of your positive experience with our team. Looking forward to seeing you again.
Lovely staff. Great hair cut and style.
Response from Geelong
We are thrilled to hear of your positive experience! Looking forward to seeing you again.
Response from Geelong
Thank you
Response from Geelong
Thank you
I had a great experience with a hairdresser who was very passionate about their work. They listened to everything I wanted, and I came out with an alternative style that I was incredibly happy with.
Response from Geelong
We are thrilled to hear of your positive experience! Looking forward to seeing you again.
Would like to say had just my split ends remove which I was happy with but $40 charge what a rip off. Two say they have now lost me as a client for good.
Response from Geelong
We are sorry to hear of your negative experience regarding the price. With the rise in operating costs, taxes, wages and inflation we are keeping our prices as low as we can while staying afloat. If it helps please drop by to speak to the owner (Nia) and we can discuss further to turn your experience into a more positive one.
I had THE BEST haircut by Siti, sheβs so great. I would definitely recommend this place if you wanna look great.
Response from Geelong
Thank you and see you again :)
My experience at just cut Geelong this afternoon was very welcoming and professional I walked in and didnβt have to wait any time then got a blow wave done by Billy, He was lovely to chat to and I already look forward going back to see everythere there. The staff are all so friendly
Response from Geelong
Thank you for your kind feedback. We look forward to seeing you again :)
Response from Geelong
Thank you for your kind feedback. See you again next time :)
Response from Geelong
Thank you!
Neha was wonderful. Patiently understood my vision and gave me some ideas which I loved. Regarding: Quality of Style Cut
Thank you Sal. Great trim and courteous kind treatment. Regarding: Customer Service
*UPDATE: Went to see the manager today, and got everything sorted out, it was a positive outcome for both myself and the business* I really don't know why I went there, showed the lady the hair cut I wanted, asked what the price will be and is it classified as a style hair cut, I got told "no no won't effect price" well turned out it was classed as a style cut and set me back $47 and not $25. I asked the question 3 times in 3 different ways as she could hardly understand English.
Response from Geelong
Hello Stephen, I am sorry to hear about your negative experience. At the store, only Buzz Cuts are $25, and most other cuts are "Style Cuts" that are priced at $47 at present. We do our best to make this transparent upfront, and we are sorry some misunderstanding occurred today. Please bear in mind we have stylists who are from diverse cultural backgrounds and English may not be their first language though they try their best. If you would like to give us a chance to make this right, please revisit during the week and ask to speak to the owner. Many thanks for your patronage and we hope to be able to change your overall experience to a positive one.