I was not able to cancel subsrciption on time due lack of access to my account. Multiple attepmts to log in/reset password did not worked (system doesn't send reset password email). Despite that I was still charged with their fee. Many emails exchanges with support, but still not resolution or refund (all I get is response that there's high number of querries).
Piligrim
Claimed1442 reviews
This has helped me so much with my anxiety.
I am overjoyed that my work place provides this for free. It definitely helps me to deal with moments in my life that sometimes get the best of me.
Great app simple to use!
so great for falling asleep at night!
I love this app
app and subscription management too complicated. I was charged two payments in one week. Having difficulty ensuring I have cancelled subscription and no more payments forthcoming.
Response from Piligrim
We’re sorry for the frustration and understand your concern about the duplicate charges and subscription cancellation. For assistance reviewing your payments and confirming your subscription status, please reach out to [email protected]. Our team will be happy to help.
A simple and relaxing app with useful content focused on relaxation, mindfulness, and better rest.
Basically everything is locked behind a strict pay wall and its no longer 'calm' yet frustrating now
Response from Piligrim
We’re sorry to hear the app has been feeling frustrating. Calm does offer free content, and we have an article that explains what’s available without a Premium subscription, including meditations, Sleep Stories, and more: https://support.calm.com/hc/en-us/articles/360044707294-What-Free-Content-is-Available-on-the-Calm-App
I wish it was free, I'm grateful for the free content on here
Response from Piligrim
Thanks for the honest feedback, and so glad the free content's been useful for you. We hear you on wanting more without a subscription, and we've shared that with our team. We appreciate you sharing your experience with Calm.
kind words
I just got diagnosed with Celiac Disease (CD) last Tuesday by my doctor.
no new sleep content although paid for. cannot download on pixel watch5 please correct. I have paid for lifetime on website then switch phones had to pay an annual amount to use! no new content no download to watch. through spending money with no results. I di love this app especially calm sleep but only on Apple.
Response from Piligrim
I’m sorry for the frustration. We’d be happy to look into your account and the access issues on your Pixel Watch 5. Please send us an email to [email protected] so we can further assist you.
pricy but the meditations are awsome
Response from Piligrim
Thank you for sharing your feedback! We’re so glad to hear you’re enjoying the meditations. We also appreciate your comment about the pricing and will be sure to pass that feedback along to our team.
Kaiser pays for the full version for me and other Kaiser patients but it really doesn't seem very broad but I do like listening to the bedtime stories to put me to sleep.
paid for subscription and locked out of almost everything
Response from Piligrim
We're sorry to hear you're locked out after paying for a subscription - that's not the experience we want for our users. It usually happens when the subscription got applied to a different email. Try signing in with the email you used to purchase. Still stuck? Email [email protected] and we'll help sort it out.
Greedy, useless app
Response from Piligrim
Thanks for taking the time to rate Calm. We know it's not the right fit for everyone, and we're always working to make it feel genuinely valuable.
FREE MY BUTTHOLE! "ONLY" FOR 7 DAYS. Then you want people to pay an outrageous prices to listen to sounds?? YOU AD does NOT specify any payment at all, UNLESS someone wants extra stuff. Very misleading. YOU CAN KEEP IT!!
Response from Piligrim
Thank you for your feedback. We understand the trial and pricing information was not clear enough, and that is not the experience we intend to provide. We appreciate you taking the time to share this with us.
The meditations you can get for free are great. However, if you don't pay for the premium version you only get 3 free listens per meditation, and the meditations you have access to are very limited. Most sit behind a pay wall. There are many other more affordable/free options out there if you can't afford to pay for the premium version to improve your mental health. Editing after calm responded: its really not that accessible as it is. That's great they try to make it accessible but it's not.
Response from Piligrim
Thank you for sharing such thoughtful feedback. We’re glad you’ve found the free meditations helpful, and we understand your concerns about access and pricing. We want our content to be as accessible as possible, and we truly appreciate you taking the time to share your perspective.
The meditation pulse really make me relax and walk me through how to get there.
Response from Piligrim
We’re so glad to hear that the Meditation Pulse helps you relax! It’s wonderful to know the guidance makes it easier to settle in and find your calm. Thank you for sharing your experience with us!