Great service. Fast and helpful. Thanks

Swimart Currimundi
Claimed491 reviews
I called for support with an urgent issue with my pool. I called close to closing time. The kind and helpful worker, took my details and said they would get a second opinion. They did this after hours and promptly emailed me with what my next steps should be. I greatly appreciated them going above and beyond outside of their business hours and giving sound advice for next steps, even though it was not money generating for their business. This excellent customer service is not so common these days and but makes all the difference. I will be getting back in touch with them for my ongoing pool maintenance needs. Thank you again.
Response from Swimart Currimundi
Angela, it’s wonderful to read how our after‑hours help and clear next steps made a difference when your pool needed urgent attention. I’m glad you felt supported and we’ll be here when you’re ready for ongoing maintenance, Swimart Currimundi Darren and Janelle
Was an amazing visit everyone in the shop was very helpful and caring
Response from Swimart Currimundi
So pleased the team looked after you, Toby. Hearing "helpful and caring" from a visitor makes a difference to us at Swimart Currimundi. If you ever want anything else, please get in touch. Darren and Janelle
Great service as always
Response from Swimart Currimundi
Really pleased to hear we’re hitting the mark for you, Dan. Your short note makes the team’s day. If you ever want to chat about anything pool-related, give Swimart Currimundi a call. Darren and Janelle
Good service
Response from Swimart Currimundi
Great to hear, Daniel. Glad the service hit the mark for you. We’re always here if you need anything else from Swimart Currimundi. Darren and Janelle
I requested a quote to replace my pool pump. I was told they needed to inspect my existing pump before providing any pricing. Even after I specifically asked if they could provide an approximate price before attending, they insisted on carrying out an assessment first. Unfortunately, the process was extremely slow, and I decided not to proceed with them. Despite this, I was charged an assessment fee via direct debit without my authorisation or permission. Very disappointing experience. The lack of transparency around the assessment fee, combined with the extremely slow service, has left me with a very poor impression. I would not recommend this company based on my experience.
Response from Swimart Currimundi
Hi Diego, We too are disappointed you have been left with a poor impression. We have reviewed step by step how this job has been handled with our team. It appears there has been a misunderstanding resulting in us not meeting your expectations. Our team pride themselves in providing exceptional service and clear communication which we do get right most of the time. Thank you for the feedback, it helps us to learn how we can improve. Best wishes, Darren and Janelle
Always super helpful
Response from Swimart Currimundi
Phoebe, I’m glad the team has been consistently helpful for you. Hearing that from someone who takes the time to leave a quick note really matters to us. If you ever need anything specific, feel free to get in touch with Swimart Currimundi. Darren and Janelle
Great job, done on time, all fixed. Thanks Swimart Team
Always great service from the guys at Swimart Currimundi,! Have been coming here for years!
Response from Swimart Currimundi
Hi Kerry! Thank you for your fantastic 5-stars! We're delighted to have provided you with great service over the years. Your loyalty means a lot to us, and we look forward to continuing to assist you with all your pool needs. See you soon at Swimart Currimundi! Darren and Janelle
Really friendly and knowledgeable team!
Response from Swimart Currimundi
Thanks Andrew for the 5-stars! We're thrilled to hear that you found our team friendly and knowledgeable. We appreciate your kind words, and we look forward to assisting you with all your pool needs in the future! Darren and Janelle
Response from Swimart Currimundi
Thank you Sarah for the 5 stars. We are so pleased that our team at Swimart Currimundi could provide you with top-notch service. We're eager to assist you with all your pool needs in the future. Darren and Janelle
Efficiently arrived. Great pool advice and customer service. Pool hasn’t worked for a few weeks and needed a service. Already looking better. Appreciated them working on the rain to get it done.
Response from Swimart Currimundi
Hi Gemma, thank you for your fantastic 5-star review! We're delighted to hear that our efficient service and great advice have brought your pool back to life. Your kind words mean a lot to us, and we look forward to keeping your pool in top condition, rain or shine! Darren and Janelle
Came in here as a first time pool guy. Janelle helped me through it all with great detail, excellent customer service!
Response from Swimart Currimundi
Hi Liam, thank you for your fantastic 5-star review on Google! We're thrilled to hear that Janelle’s detailed guidance and excellent customer service made your first pool experience smooth. Your kind words mean a lot to us, and we look forward to assisting you with your pool in the future! Darren and Janelle
Very friendly and helpful assistant. My pool robot issue resolved
Response from Swimart Currimundi
Hi Lee, thank you for your fantastic 5-star review! We're delighted our friendly and helpful assistance resolved your pool robot issue. Your kind words mean a lot to us, and we look forward to continuing to help keep your pool in top condition. See you soon at Swimart Currimundi! Darren and Janelle
First time Pool owners and their advice was first class followed up by a ; once only; how to do it call.Excellent service.
Response from Swimart Currimundi
Hi Ross, thank you for your fantastic 5-star review! We’re thrilled to hear that our first-class advice and follow-up call made your first-time pool ownership enjoyable. Your kind words mean a lot to us, and we look forward to assisting you with your pool in the future! Darren and Janelle
Well informed advice
Response from Swimart Currimundi
Thank you Neil, for the 5 stars, we appreciate it. We are so pleased you find our advise well informed, we aim to stay up to date with pool care and offer as much advice as needed. See you again soon. Darren and Janelle
Super helpful staff !!
Response from Swimart Currimundi
Thank you Joe for this great rating and review. We really appreciate your positive feedback. Look forward to seeing you again. Darren and Janelle
Great service and always helpful. I had a new chlorine system installed and running perfect.
Response from Swimart Currimundi
Hi Adam, thank you for your fantastic 5-star review! We're thrilled to hear that your new chlorine system is running perfectly and that our service has been helpful. Your kind words mean a lot to us. We look forward to assisting you with your pool in the future! Darren and Janelle
Matt and Jason were super helpful taking me through the equipment and weekly cleaning needs for my pool. Fantastic, friendly and efficient service.
Response from Swimart Currimundi
Thank you Jules for your fantastic 5-star review! We're thrilled to hear that Matt and Jason provided you with helpful guidance and efficient service. This positive feedback is very much appreciated, and we look forward to helping you keep your pool in top shape. Darren and Janelle
Matt from swimart has come out twice now and our pool has never looked cleaner! Great attention to detail and time spent making sure everything is working perfectly. Thanks Matt!
Response from Swimart Currimundi
Hi Kimberley, thank you for your fantastic 5-star review on Google! We're thrilled to hear that Matt's attention to detail has made such a difference to your pool. Your kind words mean a lot to us, and we look forward to keeping your pool sparkling clean in the future! Darren and Janelle