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Swimart Currimundi

Claimed
4.8(491 reviews)
Swimming pool supply shop
4.8

491 reviews

5
453
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Stephanie Cox
google
★★★★★

Great service. Fast and helpful. Thanks

Angela Clayton
google
★★★★★

I called for support with an urgent issue with my pool. I called close to closing time. The kind and helpful worker, took my details and said they would get a second opinion. They did this after hours and promptly emailed me with what my next steps should be. I greatly appreciated them going above and beyond outside of their business hours and giving sound advice for next steps, even though it was not money generating for their business. This excellent customer service is not so common these days and but makes all the difference. I will be getting back in touch with them for my ongoing pool maintenance needs. Thank you again.

Response from Swimart Currimundi

Angela, it’s wonderful to read how our after‑hours help and clear next steps made a difference when your pool needed urgent attention. I’m glad you felt supported and we’ll be here when you’re ready for ongoing maintenance, Swimart Currimundi Darren and Janelle

Toby Flynn
cloutly
★★★★★

Was an amazing visit everyone in the shop was very helpful and caring

Response from Swimart Currimundi

So pleased the team looked after you, Toby. Hearing "helpful and caring" from a visitor makes a difference to us at Swimart Currimundi. If you ever want anything else, please get in touch. Darren and Janelle

dan setter
google
★★★★★

Great service as always

Response from Swimart Currimundi

Really pleased to hear we’re hitting the mark for you, Dan. Your short note makes the team’s day. If you ever want to chat about anything pool-related, give Swimart Currimundi a call. Darren and Janelle

Daniel O'Kearney
cloutly
★★★★★

Good service

Response from Swimart Currimundi

Great to hear, Daniel. Glad the service hit the mark for you. We’re always here if you need anything else from Swimart Currimundi. Darren and Janelle

Diego Trevisan
google
★☆☆☆☆

I requested a quote to replace my pool pump. I was told they needed to inspect my existing pump before providing any pricing. Even after I specifically asked if they could provide an approximate price before attending, they insisted on carrying out an assessment first. Unfortunately, the process was extremely slow, and I decided not to proceed with them. Despite this, I was charged an assessment fee via direct debit without my authorisation or permission. Very disappointing experience. The lack of transparency around the assessment fee, combined with the extremely slow service, has left me with a very poor impression. I would not recommend this company based on my experience.

Response from Swimart Currimundi

Hi Diego, We too are disappointed you have been left with a poor impression. We have reviewed step by step how this job has been handled with our team. It appears there has been a misunderstanding resulting in us not meeting your expectations. Our team pride themselves in providing exceptional service and clear communication which we do get right most of the time. Thank you for the feedback, it helps us to learn how we can improve. Best wishes, Darren and Janelle