Have been with Swimmart for over 20 years . The friendliness and service is amazing

Swimart Minchinbury
Claimed171 reviews
Always helpful and professional with their approach to one’s needs with questions relating to pool and spa needs. Andrew and staff give their time to sort out any problems no matter how small or trivial
Response from Swimart Minchinbury
We appreciate the lovely feedback. Thank you and have a great day!
First time pool owner, first time pool test and the staff member was very friendly and knowledgeable, the test was quick and everything I needed to correct the pool was in the shop and price of the two chemicals was reasonable. I had a couple of questions and I was told how to do it and applied when I got home. Thanks Swimart see you next month.
Response from Swimart Minchinbury
Thank you. We appreciate your kind review and hope you will visit again soon. Take care.
This is my first time making a review.. I want everyone to know that if your pool has seen better days like mine was three weeks ago..All you need is the HELP from the Amazing and Knowledgeable Team at Swimart Minchinbury.. I was very embarrassed to take my water sample to be tested as my pool was more like a swamp..But the Friendly Brooke put my mind at ease..She explained exactly what I had to do.. I am truly so grateful..Looking forward to warmer days when my family and I can enjoy our crystal clear pool thanks to Swim art Minchinbury..if I could give them 10 stars i would 😍
Response from Swimart Minchinbury
Thank you for your five star review. Our team is delighted we could serve you so well.
Staff great, fixed my problem quick smart and was really helpful
Response from Swimart Minchinbury
Thank you for your five-star review. We are delighted we made your experience a positive one. Until next time, take care.
Great service. No job is too big or small.
Response from Swimart Minchinbury
Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us and hope to see you again.
The store is run by young high school kids with no experienced person in sight. Been going to this place for years and seems like no improvement. Recently, I visited and received terrible pool treating instructions that caused a high imbalance of chemicals. I will be changing to another store.
"We cannot recommend Swimart Minchinbury highly enough! Craig Ellison has looked after our pool for years, and we have been consistently impressed by his professionalism and high standard of work. He is reliable, expert at what he does, and has become a true friend to us over the years.
Response from Swimart Minchinbury
We appreciate your kind feedback and thank you for taking the time to leave us a review. Have a great day and thanks again.
Friendly staff Talked about new products etc
Response from Swimart Minchinbury
Thank you for the wonderful review. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
the service ,very plesant , the work carried out excellent , the final result, could not ask for better, the cost, well worth it , highly recmmended 1200% ,
Response from Swimart Minchinbury
Thank you for the wonderful review. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
I took my chlorinator in and they tested it straight away and replaced the cell on the spot. Very happy with the servuce,
Response from Swimart Minchinbury
We're happy to hear you had an awesome time with us! Thanks for sharing your experience. We hope you stop by and see us again soon.
Always excellent service and always with a smile. Sabrina and brook are absolutely awesome. The rest of the staff are very friendly and knowledgeable. Andrew and his team have always gorn above and beyond with the help they have given me over the years. I personally cannot fault any of them. I highly recommend Swimart Minchinbury, Andrew and his team for all your pool needs.
Response from Swimart Minchinbury
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Always good service.
Response from Swimart Minchinbury
Thank you for your five star review. Our team is delighted we could serve you so well.
Good service from shop technician 1 he 45 minutes last no phone call say he was going to be late found out when rang the shop
Response from Swimart Minchinbury
We're happy to hear you had an awesome time with us! We hope you stop by and see us again soon.
Well it's been a while since I've been to swimart at Minchinbury and it's good to see the service hasn't changed still so very polite and informative Sabrina and Brooke your boss Andrew should be very proud of you two girls obviously he wasn't around I was told that he was working for a change and not trying to get his handicapped down I mean physical work but congratulations on the great store keep up the good work
Response from Swimart Minchinbury
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Brooke and Sabrina are absolute legends. Every time I come into the shop they’re friendly, patient, and genuinely keen to help. Whether it’s water testing, explaining what I actually need or giving simple step-by-step advice to keep my pool looking good, they always make it easy. I honestly wouldn’t go anywhere else, they make the whole experience stress-free. Highly recommend this place and the amazing team!
Response from Swimart Minchinbury
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Great customer service Brooke & Sabrina are always helpful.Andrew is very experienced which we have needed.
Response from Swimart Minchinbury
Thank you. We appreciate your kind review and hope you will visit again soon.
Communication is terrible. Our pool is still cloudy. First time got them out to clean our pool & still no good. I don’t have knowledge about how to clean it as I’m new at having a pool. Paid $800 for them to come out & didn’t get proper service only to get rid of the algae However to say - Andrew not helpful & came across abit arrogant. NOT HAPPY
Cheap cleaning and pool servicing. Was paying $300 plus for another guy to clean and found out they only do them for $120 then $100 thereafter. They're also very knowledgeable and i finally found all the replacement parts I needed that couldn't be found anywhere else
Response from Swimart Minchinbury
We're grateful to know that your experience with us was an amazing one! We look forward to seeing you again soon.
Staff knowledge is great and the service from the weekend staff is next level. Old school customer service is good to see.
Response from Swimart Minchinbury
We appreciate your kind feedback of Swimart Minchinbury and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.