474 reviews
I purchased 15lt of pool acid and paid $55.37 This is quite expensive as I paid $35.00 two weeks earlier in Port Macquarie. I check the price of pool acid with another supplier in Wetherill Park and the price was $40.00. Swimart North Strathfield are an expensive shop to buy pool suppliers from.
Nathan was professional,knowledgeable and solved problem very quickly Highly recommend.
Thank you Peter for your amazing service today. Was greeted with a big smile and excellent customer service.
I have been using this pool service for some time and could not be happier with the service. They are always friendly, reliable and incredibly helpful, and nothing is ever too much trouble. They take the time to explain things clearly and always make sure the pool is looking its best. I would highly recommend them to anyone looking for a professional and trustworthy pool service.
Swimmers North Strathfield has such a wonderful bunch of staff. They are by far the most helpful and knowledgeable team around. A huge thank you to Peter, who has genuinely made my life so much easier—I appreciate it more than words can say. Keep doing what you're doing, and wishing you all the absolute best moving forward!
Great advice for pool maintenance and issues with constructive consideration for financial options.
Peter was knowledge, helpful and fantastic. We go to Swimart for all our pool needs.
Excellent pool service experience. Anthony went above and beyond and I really appreciate it!
Horrible communication.
Response from Swimart North Strathfield
Hi Billy, We take an allegation like this very seriously. However, we have been unable to identify any customer, transaction, booking or recent interaction matching your name or the information in this review. Please contact Swimart North Strathfield on 9763 7005 and provide the date of your visit or service, along with your receipt, invoice or job number, so we can investigate this immediately. If this review was intended for another business or does not relate to a genuine experience with our store, please remove it. Kind regards, Robert from Swimart North Strathfield
Unfortunately can’t recommend
Response from Swimart North Strathfield
Hi Lukasz, We take an allegation like this very seriously. However, we have been unable to identify any customer, transaction, booking or recent interaction matching your name or the information in this review. Please contact Swimart North Strathfield on 9763 7005 and provide the date of your visit or service, along with your receipt, invoice or job number, so we can investigate this immediately. If this review was intended for another business or does not relate to a genuine experience with our store, please remove it. Kind regards, Robert from Swimart North Strathfield
Terrible quality of services
Response from Swimart North Strathfield
Hi Dariusz, We take an allegation like this very seriously. However, we have been unable to identify any customer, transaction, booking or recent interaction matching your name or the information in this review. Please contact Swimart North Strathfield on 9763 7005 and provide the date of your visit or service, along with your receipt, invoice or job number, so we can investigate this immediately. If this review was intended for another business or does not relate to a genuine experience with our store, please remove it. Kind regards, Robert from Swimart North Strathfield
Very happy with the great service offered by the staff at Swimart North Strathfield. They are always knowledgeable on all aspects of a pool and very friendly:)
Great service and product range. Thanks Robert.
Been charged 500$ in the span of 3 months for mineral salt which I didn’t want. They also added it for the winter which when I called to their shop and pretended to be their client they advices against doing it for winter only summer. Then been talking 3 times with stuff about it but every time they act like they hear about the issue for the very first time. Scammers
Highly recommend the team at Swimart North Strathfield, especially Peter. From the moment we walked in, the service was professional, honest, and extremely helpful. Peter took the time to explain everything clearly, provided great advice, and went above and beyond to make sure we had the right products and understood how to maintain the pool properly. It’s refreshing to deal with someone who genuinely cares about customer service. Thanks again Peter and the Swimart North Strathfield team!
I have been using Swimart North Strathfield for a very long time. Service used to be excellent. Not sure what has happened recently but things have dropped off. I have called the office about 5-10 times in the past week and asked them to call me to fix an incorrect installation of pool cleaner - but they seem to be very slow to respond.
I recently had an excellent experience with an on-site service from this team. The two young men who visited were incredibly friendly and took the time to explain everything they were doing. I especially appreciated their clear instructions on how to use my pool vacuum. They were professional and made the process smooth and easy to understand. Their knowledge and patience left a lasting impression on me, and I would absolutely recommend their services to others. If you need assistance, especially with your pool maintenance, this is the team to call. Overall, a fantastic experience that exceeded my expectations.
Response from Swimart North Strathfield
Thank you very much for using our services. We are delighted to receive your kind words about our staff. It is also reassuring to know that we were able to clearly explain how to use the pool cleaning equipment. Providing an experience that satisfies our customers is a great encouragement for us. We will continue to strive for even better service, so if you have any concerns, please do not hesitate to contact us. We sincerely look forward to welcoming you again.
We recently had the pleasure of using the Green Pool Recovery service, and it was a fantastic experience. Jimmy, who assisted us on-site, was not only punctual but also incredibly friendly. During the service, he explained everything he was doing, seamlessly integrating the essential steps to restore our pool. His professionalism and expertise truly stood out, making the entire process smooth and stress-free. Thanks to Jimmy's efforts, our pool is now in perfect condition, and we couldn't be happier with the result. I would highly recommend this service to anyone in need. The overall experience was excellent, and I have no hesitation in recommending them to friends and family.
Response from Swimart North Strathfield
Thank you very much for using the Green Pool Recovery Service. We are truly delighted to receive your kind words about our staff member, Jimmy. We are honored that his professional demeanor and thorough explanations met your expectations. We are also very pleased to hear that the pool is now in perfect condition. We will continue to strive to provide services that satisfy our customers in the future. Thank you for your valuable feedback. We look forward to serving you again.
The team at Swimart North Strathfield are fantastic! Everyone is friendly, knowledgeable, and always takes great care in helping me with my pool. Their advice is clear and practical, and I always leave feeling confident about maintaining my pool properly. I highly recommend them to anyone looking for expert pool care and excellent service.
Response from Swimart North Strathfield
Dear Customer, Thank you very much for your wonderful review. We are truly pleased that our team is able to support you in managing your pool. We strive to provide clear and thoughtful advice, so it is an honor to hear that you appreciated this. We will continue to work hard to provide services that you can trust. We sincerely look forward to your next visit.