In addition to very poor service, they left our gate open - letting our dog out to be run over and killed. No acknowledgement or apology from the owner; instead, avoidance and what feels like a continuation of the carelessness that came through in their work and service. A horrendous breach of trust. They should not be allowed into our homes.

Swimart Penrith
Claimed85 reviews
Thankyou Jim for coming out and showing me how to maintain my pool, being the first time having a pool lol I will 💯 recommend him and his team to help with any pool issues 🙏🏽
Response from Swimart Penrith
Thank you for your five star review. Our team is delighted we could serve you so well.
Paul, you are so knowledgeable and explained things so well to me. You sure are an asset to the buisness....
Response from Swimart Penrith
Thank you for your five-star review. We are delighted we made your experience a positive one. Until next time, take care.
Had the spa chemicals that I needed.
Response from Swimart Penrith
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
I have been using Jim and the team for many years, there level of expertise and service is second to none. Thanks again guys for everything 👌🏽
Response from Swimart Penrith
We appreciate the lovely feedback. Thank you and have a great day!
Response from Swimart Penrith
We appreciate your kind feedback and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon!
They provided a great service unfortunately was slumped with a huge bill at the end. Wasn’t told about how much it would cost before getting the service done or during. Got emailed the invoice a day later and was shocked with a $600 bill. Pool is now good but for $600 it better want to be good!!
Response from Swimart Penrith
Thank you so much for your review! We truly appreciate the feedback.
The lady there has no idea what's she is talking about. I don't believe she is technical at all. Doesn't listen properly and don't know how to treat customer. However, the boys and the gentleman are very polite and understanding. Carefully listens and responds withe right and good advice.
The guys at Swimart really know there stuff. Got some supplies and had the water tested. I highly recommend them for all your pool needs !!
Response from Swimart Penrith
We're happy to hear that you had a great experience with us at Swimart Penrith and hope to see you again.
This place is highly recommended. They are friendly and professional in what they are doing. My pool looks fantastic since they take care of it 👍
Response from Swimart Penrith
Thank you for your five-star review. Our team at Swimart Penrith always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.
Response from Swimart Penrith
We appreciate the lovely feedback of Swimart Penrith. Thank you and have a great day!
Good professional service provided.
Response from Swimart Penrith
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Great customer service!
Response from Swimart Penrith
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
Jim from Swimart was punctual and very helpful. Work was done professionally and I am extremely happy with the results
Response from Swimart Penrith
Thanks a bunch for your kind words. It's reviews like this that make us at Swimart Penrith excited to come to work every day.
Swim Mart Penrtith Branch is very helpful, Jim and Paul awad always there to give me advise and guide whenever I have question and concern about my pool. I highly recommend them.
Response from Swimart Penrith
We appreciate the lovely feedback of Swimart Penrith. Thank you and have a great day!
Quick service
Response from Swimart Penrith
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.
I have just purchased a new property with a pool and have never owned one previously. The guys at Swimart are fantastic and really helpful with great advice. They helped to alleviate my concerns and educated me on pool chemistry, pumps, maintenance and flow paths. I can now relax and enjoy my pool with confidence.
Response from Swimart Penrith
Thanks Michael for the wonderful review of Swimart Penrith. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
Highly recommended. Our pool pump stopped working after a storm. I spoke to Jim on the Friday afternoon and Jim was at my property the next day to replace the pump. Excellent service.
Response from Swimart Penrith
Thank you for your five star review. The Swimart Penrith team is delighted we could serve you so well.
Very expensive for a 10 minute solar repair
Response from Swimart Penrith
We appreciate you taking the time to leave your feedback.
Jim the owner came to teach us how to use our system. He was very helpful in explaining everything and what settings to use to save running cost's.
Response from Swimart Penrith
Thank you so much for your review! We truly appreciate the feedback and hope to hear from you again.