Ian Thompson
google★★★★★
Super friendly and attentive both on the phone and also when they came out. Would recommend them to anyone who needs help.
Swimart Warners Bay
Claimed4.5(164 reviews)
Swimming pool supply shop
4.5
164 reviews
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130
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Yasmin Clydsdale
google★★★★★
⭐⭐⭐⭐⭐ Such a great experience with Swimart! I recently bought a new house with a pool and had no idea where to start with maintaining it. They were able to come out really quickly for a pool handover, fixed everything that needed attention and took the time to explain how everything worked and how to properly look after the pool moving forward. They were so helpful, knowledgeable and made the whole process really easy. Would definitely recommend Swimart, especially for anyone new to owning a pool!
Paul Grunsell
google★★★★★
Excellent service good crew got what I needed Happy as…..
Nadia Martucci
google★★★★★
Fantastic experience. Linton was charismatic and personable. Not only did he perform the work efficiently and professionally, but went above and beyond with a clear demonstration to maintain the spa myself going forward. Swimart has a new regular customer. 10/10
Mark Bates
google★★★★★
The best in the business. My parents used this when I was a kid, I’m using them now for my family and I have no doubt they’ll be there for the next generation. Friendly staff who know the in’s and outs of it all. Wouldn’t go anywhere else.
Response from Swimart Warners Bay
Thanks for your review Mark.. We're thrilled to be a part of your family's pool journey across generations. Our friendly and knowledgeable team is dedicated to maintaining your trust and delivering top-notch service. We look forward to supporting your future pool needs!
Sharon Carney
google★★★★★
Wade was great....on time, friendly and did a great job!! Thank you
Response from Swimart Warners Bay
Thank you, Sharon. We're delighted to hear Wade impressed you with his punctuality, friendliness, and the quality of his work. Your positive feedback is invaluable to us, and we are committed to maintaining the same high standards at Swimart Warners Bay for all your future needs.
Teagan Coleman
google★★★★★
Wade from swim mart was amazing to deal with and provided an excellent service to move our pool pump outside, re plumb it and fix the leak. Highly recommend
Response from Swimart Warners Bay
We're thrilled to hear that Wade's expertise made your experience seamless with the pool pump relocation and plumbing. Your high recommendation is greatly appreciated. Our team at Swimart Warners Bay is dedicated to providing excellent service, and your feedback encourages us to continue exceeding expectations. Thank you for taking the time for this review!
Mandy
google★★★★★
Thanks Swimart Warners Bay for always providing consistently great customer service!
Response from Swimart Warners Bay
Thank you for the lovely review, Mandy. We're thrilled that you've consistently experienced great customer service with us at Swimart Warners Bay. Your satisfaction is our top priority, and your feedback encourages us to continue delivering exceptional service. We look forward to supporting your future pool needs!
Nick Batty
google★★★★★
The team at Swimart Warners Bay where prompt and professional and went over and above to get my pool lights installed and replace my chlorinator for a mineral swim conversion, These guys really work hard to ensure the job gets done right. Would recommend highly!
Response from Swimart Warners Bay
Thanks Nick! Your high recommendation is much appreciated. We look forward to continuing to provide top-notch service for all your pool needs at Swimart Warners Bay.
Cassidy Whipper
google★★★★★
Great experience with Swimart Warners Bay. We run a pool installation and supply company and use the team for our cleans and handovers. They’re knowledgeable, communicate really well, and are always quick to get out to jobs, which makes a big difference for our clients. The feedback we receive from customers after handover has been consistently positive. Highly recommend!!!
Response from Swimart Warners Bay
Thanks for taking the time for this review and for your kind words, Cass. We're stoked to hear that our team's knowledge and efficient communication have positively impacted your business and your customers. It's fantastic that your clients have consistently provided positive feedback. We look forward to continuing our partnership and supporting your pool installation needs.
Patrick Brennan
google★★★★★
We recently experienced an issue with our Mayfair robotic not working. After dropping it to Swim Art and speaking with Keith, he explained the process, kept me updated with the repair including cost and upon pick up went over the issue. The robotic is working again no issue. Great customer service and the repair was done in a very short time frame. Thanks Keith your customer service is awesome!
Response from Swimart Warners Bay
Thanks for your review, Patrick. It's wonderful to hear that Keith's expert guidance and customer service impressed you. We're thrilled your robot cleaner was swiftly repaired to your satisfaction. Your appreciation encourages us to maintain our high standards at Swimart Warners Bay.
Michael Edser
google★★★★★
Great experience from the onset, from quoting, Ryan took the time to explain what is needed. Also, the pool technician was a very experienced and capable. He cleaned up and took the old sand filter. Great work, will always use them in the future for our pool.
Response from Swimart Warners Bay
Thanks for taking the time to write your review Michael. We're thrilled to hear that Ryan's thorough explanations and our technician's expertise left a positive impression. It's great to know our service and cleanup met your expectations. We look forward to continuing to support your pool needs at Swimart Warners Bay!
Terry Mcgilvray
google★★★★★
Lynton The technician was so knowledgeable fix the problem within minutes I can’t thank him enough well done? Swimart.
Response from Swimart Warners Bay
Thanks for taking the time to do a review Terry. We're thrilled to hear that Lynton's expertise swiftly resolved your issue. It's always our goal at Swimart Warners Bay to provide efficient and knowledgeable service. Your appreciation reinforces our dedication to excellence. We look forward to assisting with any future needs!
Jye Antunovich
google★★★★★
Amanda and her team, are your go to techs for all your pools services and needs. I have been working with Swimart for over 2 year , the reports, the updates and reliability is nothing but 5 star service
Response from Swimart Warners Bay
Thank you, Jye. It's wonderful to know that our reports, updates, and reliability have consistently met your expectations over the years for you and your clients. Your feedback is invaluable and a testament to our commitment to providing exceptional service. We look forward to continuing to exceed your pool service needs at Swimart Warners Bay.
Kerry
google★★★★★
We have dealt with Swimart since we purchased a house with a pool and have always had remarkable advice and service. The team go above and beyond for each inquiry we have brought to their attention.
Response from Swimart Warners Bay
Thank you, Kerry. It means the world to get feedback like this. We look forward to continuing to go above and beyond for you :)
Mark McNeilly
google★★★★★
We had an issue with our robotic cleaner and we took it into Swimart as they are our regular pool shop and they are fantastic. Keith had a look and in a matter of days, the cleaner was fixed and back in our pool. They always provide expert advice and our pool has never looked better since being looked after Swimart Warners Bay! Thanks to the team.
Response from Swimart Warners Bay
Thank you for the review, Mark and the fantastic photo you provided. Keith is a wiz with the repairs, and I am thrilled to hear you got your cleaner back within a matter of days. We are always here to help!
Tegan Martin
google★★★★★
I purchased a new home & was completely overwhelmed that it had a pool (that was more in the state of a swamp). Josh & the team were absolutely incredible, not only did the acid wash help the pool look x 10 better, he was so patient with teaching me how to look after it in between services. Everyone at Swimart is incredibly helpful and do it with smile a their face :)
Response from Swimart Warners Bay
Thank you, Tegan, for taking the time for this review. It's wonderful to know that the acid wash transformed your pool and that Josh's patience helped ease your concerns. Our team's dedication to providing helpful and friendly service is paramount, and we're thrilled to have met your expectations.
Katie Hannah
google★★★★★
Excellent service. Keith is a legend. He has so much knowledge and is so kind and helpful. Wouldn’t go anywhere else!
Response from Swimart Warners Bay
Thank you, Katie! We're delighted to hear that Keith's vast knowledge, kindness, and helpfulness left such a positive impression. It's fantastic to know that you consider our service unparalleled. We look forward to continuing to provide you with outstanding support at Swimart Warners Bay.
Evan Stewart
google★★★★★
Lynton helped us to get our pool looking brand new again after an algae issue developed while we were on holiday. I thought it would take weeks to clear but it was gone in a day. He also took the time to show us how to run our pool equipment more effectively. Very happy with his service and highly recommend getting his assistance.
Response from Swimart Warners Bay
Thank you for your review, Evan. It's so good to hear that Lynton restored your pool to its former glory so swiftly. Your high recommendation is greatly appreciated and boosts our commitment to providing exceptional service. We look forward to continuing to assist you with any future pool needs at Swimart Warners Bay.
Lynton Knox
google★★★★★
Staff are very friendly easy to deal with professionals at their work
Response from Swimart Warners Bay
Thanks Lynton. It's fantastic to hear that you found our staff at Swimart Warners Bay to be friendly, easy to deal with, and professional in their work. We look forward to continuing to support you with all your pool needs!